{"xsrfToken":"5c2fe7a13787cc53d3381cef668dbb3f80c7040d_lout","branding":{"id":"1","key":"qsd","name":"Quitch Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0c49837b-3059-4d62-8afb-e3fb56f96d17/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZWM1MDBhNy1hNTZiLTQ1NjQtOTA3Mi1iMTcwZWM1NGNkMGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBjNDk4MzdiLTMwNTktNGQ2Mi04YWZiLWUzZmI1NmY5NmQxNyI6WyJyZWFkIl19LCJleHAiOjE3NDgwNTg0NDgsIm5iZiI6MTc0ODA1Nzg0OH0.ogNRQC6FgpCnG9_JzY88og_urA0-_NWRu21ZWcIkFMs&client=4ec500a7-a56b-4564-9072-b170ec54cd0d&mode=fit","logoId":"0c49837b-3059-4d62-8afb-e3fb56f96d17","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Quitch Help Centre","sharedPortalName":"Quitch Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Quitch Help Centre","sharedPortalName":"Quitch Help Centre","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2a86ca","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e77623b2-409e-49b5-8b18-a84da6d0a265/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZWM1MDBhNy1hNTZiLTQ1NjQtOTA3Mi1iMTcwZWM1NGNkMGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3NzYyM2IyLTQwOWUtNDliNS04YjE4LWE4NGRhNmQwYTI2NSI6WyJyZWFkIl19LCJleHAiOjE3NDgwNTg0NDgsIm5iZiI6MTc0ODA1Nzg0OH0.lexiwDHbrqRctjJrvNq9BwAo014Xug4nZAM3mBypHRQ&client=4ec500a7-a56b-4564-9072-b170ec54cd0d&height=300&mode=fit","bannerMediaApiFileId":"e77623b2-409e-49b5-8b18-a84da6d0a265","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#2f4858","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"qsd","projectId":10004,"serviceDeskId":1,"name":"Quitch Service Desk","description":"<p>Welcome! You can raise a request for Quitch Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"7","name":"Feature request","descriptionHtml":"","callToAction":"Feature request","introHtml":"<p>Share feature ideas so our team can build it for you.</p>","icon":10536,"iconUrl":"https://quitch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10546,"iconUrl":"https://quitch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10521,"iconUrl":"https://quitch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10528,"iconUrl":"https://quitch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10537,"iconUrl":"https://quitch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10550,"iconUrl":"https://quitch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10542,"iconUrl":"https://quitch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10542","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10540,"iconUrl":"https://quitch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,6,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fe7dd52a-42e1-32c2-b3d6-6cbcfd75cefa","appLinkName":"System Confluence","appLinkUrl":"https://quitch.atlassian.net/wiki","spaceKey":"QSD","spaceName":"Quitch Service Desk","spaceUrl":"https://quitch.atlassian.net/wiki/spaces/QSD","isServer":false},"labels":[],"projectKey":"QSD","serviceDeskId":1,"kbLinkDomainURLs":["https://quitch.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"QSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZWM1MDBhNy1hNTZiLTQ1NjQtOTA3Mi1iMTcwZWM1NGNkMGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDgwNTkwNDgsIm5iZiI6MTc0ODA1Nzg0OH0.sw5H--J9eV00xfWn1dSuZa93RsmEotsUSqvLvzCDZyw","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"4ec500a7-a56b-4564-9072-b170ec54cd0d","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"068a3de6-9772-4a92-b504-99bbd4c8ddf3","name":"Getting Started: Learners","description":"Can't find your class? Reach out to your Educator. Articles to help learners get the most out of Quitch found here. Signing up, logging in, app play.","categoryUrl":"https://quitch.atlassian.net/servicedesk/customer/portal/1/topic/068a3de6-9772-4a92-b504-99bbd4c8ddf3","lastUpdated":"1736215200736","createdAt":"1630883452916"},{"id":"cff52191-4d53-41b9-896a-2545450dbf9e","name":"Educator Portal","description":"All the articles relating to hosting content on the educator portal, or editing a class/org.","categoryUrl":"https://quitch.atlassian.net/servicedesk/customer/portal/1/topic/cff52191-4d53-41b9-896a-2545450dbf9e","lastUpdated":"1724276913971","createdAt":"1630883489278"},{"id":"29b7e013-86a2-4fe8-b054-13374e38e7d7","name":"Integrations","categoryUrl":"https://quitch.atlassian.net/servicedesk/customer/portal/1/topic/29b7e013-86a2-4fe8-b054-13374e38e7d7","lastUpdated":"1721856218368","createdAt":"1695616848989"}]}},"sharedPortal":{"name":"Quitch Help Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://quitch.atlassian.net/wiki","kbLinkDomainURLs":["https://quitch.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}